On 29 January 2013, ASIC accepted an enforceable undertaking from Macquarie Equities Ltd (“Macquarie”) after it came to light that there were recurring instances of compliance failures by Macquarie and its financial advisers, as well as a general failure by Macquarie to properly supervise its advisers in relation to the advice provided to clients.
A copy of the enforceable undertaking is available here . A copy of ASIC’s press release in relation to the undertaking is available here. The failures in question included:-
By way of practical example, some instances of the above failures have resulted in clients being provided with Statements of Advice containing the following kinds of issues:-
The enforceable undertaking requires Macquarie to, amongst other things, write to clients affected by these failures, and to remedy the situation as appropriate. In these circumstances, Macquarie will usually undertake an initial review of the affected client’s file, and if they consider that the client was adversely affected, make some offer of compensation.
Even if Macquarie makes no offer of compensation, they will usually still invite you to obtain legal advice to consider their position, and offer to pay for the initial costs involved in doing so.
Accordingly, if you have received a letter from Macquarie in relation to a review of your investment with them, or consider that you may have been adversely affected by these failures, please contact Daniel Davey, a partner of our firm, and an accredited specialist in commercial litigation with experience dealing with Macquarie on behalf of clients who have been adversely affected by the matters the subject of the enforceable undertaking, and who has previously advised clients in relation to these issues.